Total Facilities Management
Bridging the gap between the theory of facilities management and its implementation, Total Facilities Management raises issues which all practitioners should consider before embarking on a particular plan. The book shows the link between facilities management practice and an organisation's business objectives, and deals with issues known to concern practitioners. This new edition will add chapters on change management, workplace productivity and research and development.
Table of Contents: An introduction to facilities management; Developing a strategy for facilities management; Retaining services in-house vs. outsourcing; Change management; Human resources management implications; Policy and procedures for outsourcing; Policy and procedures for in-house provision; Service specifications, service level agreements and performance; Employment, health and safety considerations; Workplace productivity; Facilities management service providers; Managing service provider and supplier relationships; Contract management and financial control; Benchmarking best practice; Public-private partnerships; Education, training and development; Appendix A; Glossary
'[Will] satisfy a market need for balanced guidance based on best practice. It demonstrates the important connection between research and practice, as well as offering some facts and details for everyone with an interest in facilities management.' Building Engineer
'I have just finished reading this superb book and am impressed with the amount of 'wisdom' provided in a very readable form. Construction Management and Economics - Feb 2007
'I will use this [book] to help me to develop my own company's FM structure and thinking." FMWorld April 2007
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Table of Contents: An introduction to facilities management; Developing a strategy for facilities management; Retaining services in-house vs. outsourcing; Change management; Human resources management implications; Policy and procedures for outsourcing; Policy and procedures for in-house provision; Service specifications, service level agreements and performance; Employment, health and safety considerations; Workplace productivity; Facilities management service providers; Managing service provider and supplier relationships; Contract management and financial control; Benchmarking best practice; Public-private partnerships; Education, training and development; Appendix A; Glossary
Review of Total Facilities Management
"The essential qualities of this book are its lucid presentation style and direct applicability of its contents' - Engineering, Construction & Architectural Management'[Will] satisfy a market need for balanced guidance based on best practice. It demonstrates the important connection between research and practice, as well as offering some facts and details for everyone with an interest in facilities management.' Building Engineer
'I have just finished reading this superb book and am impressed with the amount of 'wisdom' provided in a very readable form. Construction Management and Economics - Feb 2007
'I will use this [book] to help me to develop my own company's FM structure and thinking." FMWorld April 2007
Product Specifications
| Author: | Brian Atkin |
| Publisher: | Blackwell Publishing |
| Pages: | 256 |
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