Please allow the following delivery times:
UK standard service
Usually takes 3-4 days but Royal Mail suggests allowing up to 7 days.
Because orders will often not fit through letter boxes they are not
left by the Post Office. You should receive a card saying they were
unable to deliver - but these cards are not always left. Please check
with your local sorting office to see if the books are there awaiting
collection. If you have done this and have still not received you book
please email info@booksdirectlimited.com For postage costs please see below.
UK first class service
Usually takes 1-2 days but Royal Mail suggests allowing up to 7 days.
Because orders will often not fit through letter boxes they are not
left by the Post Office. You should receive a card saying they were
unable to deliver - but these cards are not always left. Please check
with your local sorting office to see if the books are there awaiting
collection. If you have done this and have still not received you book
please email info@booksdirectlimited.com. For postage costs please see below
UK courier next day service
For orders received by 2pm your order can be dispatched for delivery
the next business day. A signature is required upon delivery. If this
is likely to cause a problem please contact us and we can try and
resolve this.
Europe service (airmail)
Usually takes 7-10 days but Royal Mail suggests allowing up to 21 days.
If you have done this and have still not received you book please email
info@booksdirectlimited.com. For postage costs please see below.
World service (airmail)
Usually takes 7-10 days but Royal Mail suggests allowing up to 21 days.
If you have done this and have still not received you book please email
info@booksdirectlimited.com. For postage costs please see below.
Delivery problems
We aim to dispatch all books within or the next working day after you place your order - subject to the book being in stock.
There are a number of stages to our system. Please check that you have
recieved a confirmation of your order by email from Worldpay (that you
have paid using their secure e-banking system). If you have not
received an email from Worldpay you have probably not been charged for
the goods and your order has failed for some reason. If you want to
confirm this please email info@booksdirectlimited.com.
Once payment of your order is processed you will receive an invoice
from Ovolo Publishing Ltd by email detailing your order. Please check
these details. If any of them are incorrect please email info@booksdirectlimited.com. as soon as possible.
When your goods are dispatched you will receive a dispatch notification
by email. Please leave an appropriate period for delivery before
contacting us. For details of UK delivery times please see Delivery
times.
Delivery rates and services
UK
Standard rate UK postage and packing costs ?2.80 for the first item
plus 60p per additional item. For delivery times please see above.
First class UK postage
and packing costs ?3.50 for the first item plus ?1 per additional
item. For
delivery times please see above.
Next day UK courier service for orders received by 2pm costs ?8.00.
Europe
European postage and packing (including Republic of Ireland) costs ?8
for the first item plus ?5 per additional item. For delivery times
please see above.
World
Rest of the World postage and packing costs ?14 for the first item plus
?9 per additional item. For delivery times please see above.
Delivery Rates
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